AirTel Launches Infinity 349 retention Plan for Postpaid Customers Offers Unlimited Calls

, , 15 Comments

After launching of Infinity 549 and Infinity 799 plan for postpaid customers, Airtel today launched Infinity 349 retention plan for postpaid customers.

infinity 349

Airtel Infinity 349 plan is offered to those customers who seeks migration to prepaid 349 infinity plan or if they make a complaint about their existing high billing plan. Airtel Infinity 349 plan offers unlimited local and STD calling benefit. Customer will also get 1GB 4G/3G data if they are using 4G Handset or else they will get 300MB data.

Outgoing calls while roaming is not free. The customer also has to pay service charges on total billing amount. Existing Airtel postpaid customers can activate this plan by calling customer care at 121 or visiting nearest Airtel relationship center. This plan is not available to activate on a new connection.

 

15 Responses

  1. vinod

    January 12, 2017 8:21 pm

    I Just gave a call to Hyderabd Airtel cutsome care, the agent said that Airtel 349 unlimted plan is actually a limited plan. In a week airtel is giving only 1200 minutes free, post 1200 mins A to A 10p min and A to Other networks 30p min. Assuming that 349 plan is really unlimited, i have ported in to Airtel from Vodafone, trusting Airtel was a big mistake. Airtel can never provide unlimited offer. Airtel sucks!!!!!!

    Reply
  2. Pankaj Singh Rana

    February 26, 2017 2:06 pm

    In 349 plan call unlimited But data given only 1 GB while jio gives 30 GB of Rs 303 if Airtel also give 30 GB then I am ready to buy your plan.

    Reply
  3. Shivangi

    March 27, 2017 10:43 am

    I called customer care to activate this plan on my postpaid mobile number, but they replied that they are not providing this plan to everyone. Only specific customers who will receive a call from back end are eligible for this plan. Not sure why they are not giving to everyone.

    Reply
    • Mayank

      March 28, 2017 5:45 pm

      Hi,
      Shivangi what u can do is send a message PORT to 1900. Airtel team will get in touch and ask reason for porting out. Tell them you are not happy with current plan and u require 349 infinity plan. They will activate the same with 6 gb of data immediately. Hope this works for you.

      Reply
      • Raj

        April 25, 2017 4:06 pm

        Exactly, That is the only way. If you try to take it being a loyal customer, they will not entertain you. You have to use MNP option to threat them as these plan is for targeting mainly customer retention.

        Reply
  4. Tapan Kumar Majumdar

    April 24, 2017 10:38 am

    whether outgoing call to Basirhat/Taki/Hingalgung, Dist. North 24 parganas will be roaming

    Reply
  5. Rohit

    April 26, 2017 8:46 am

    When offering me this plan, they just said it’s a unlimited calling plan to any number in India mob & landline both but when I called customer care 198, their representative told me landline calls are not included in this plan…….,don’t understand why airtel guys always try to fool people around , I m really going to take legal action this time as I do hav call recordings coz I never trusted these people with my previous experiences

    Reply
    • veeshaal

      April 26, 2017 6:32 pm

      Calm down buddy landline calls are free. I double checked with my sources works in Airtel before writing this post, don’t worry. However roaming calls and smss are chargable.

      Reply
      • shashikant khopkar

        April 27, 2017 12:36 pm

        please verify your bill i had 549 plan then shifted to 349 normally my bill used to be between 500-700 after shifting to 349 plan this time bill has come for 1233 i dont know what should i do. from the bill details i found that now they are sending sms twice and charging rs 1 each this is how Airtel cheats its customer

        Reply

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