The Telecom Regulatory Authority of India (TRAI) has today released draft regulations on “Standards of Quality of Service for Mobile Data Services Regulations, 2012”.
The service providers are rolling out 3G services and these services are presently available in all the service areas. With the roll out of 3G and Broadband Wireless Access (BWA) services, the growth rate in cellular mobile telephone service is poised for higher growth, compared to wire line internet users. Presently, there is no quality of service standards for the mobile data services. It is necessary to benchmark and monitor the quality of service offered by the service providers of mobile data services with various options open to the implementing agencies so that the interests of consumers are protected. TRAI, therefore, decided to benchmark the quality of service parameters for mobile data services, so that the interests of consumers are protected. Accordingly, the draft regulations have been prepared.